Compétences
I am interested in professional relationships, communication and body language. Customer service is a huge part of the Tourism industry. Therefore, it is important for me to learn how to deal with different kinds of people.
Also, as well travel is supposed to be a relatively fun experience. My enthusiasm comes in handy when helping people feel excited about tourism.
Expériences
Sales Associate at The Source
Waitress and Bartender at Restaurant DuCollege
Sales Associate at HKR collections
Volunteered at Salon du Tourisme (Bonaventure) ~ October 2014
Formation
> LaurenHill Academy (Montreal, Quebec) ~ 2007-2012
-High school Diploma (Obtained)
-CPR (Cardio-Pulmonary Resuscitation)
> Bartender One (B1 Bar: 2021, Saint-Denis street) ~ July 2014
-Master Class Certification
> LaSalle College ~ August 2014-Present
-Tourism Techniques
Classes in this program;
~Responsible Tourism
~Marketing Research
~Marketing Strategies
~Marketing Tourism Promotion
~Tourism Products and Clientele
~Package Creation
~Creation of Individual Packages (FIT)
~Distribution and Reservation Systems
~Art of Communication
~Professional Relationships
~Cultural and tourist attractions of; Canada and the US, Caribbean and Latin America, Europe, Africa and the Middle East.
~Introduction to Spanish & Spanish 2
Prix et distinctions
Customer service recognition at Montreal Trudeau's airport, by airport manager and the Source's district manager. 2016/12/01.