Competencias
Technical Skills: Microsoft Office Suite, Microsoft 365, HTML, G-suit, Cisco Webex, Officematica Word, Excel, Power point.
Personal Skills: Time Management, Decision Making, Problem Solving, Organization, Communication, Customer loyalty, Customer Service
Languages Skills: Native: Spanish Professional working proficiency: English Elementary Proficiency: French
Experiencia
Production Associate 2023/05 – 2023/08
Mid Day Squares Montreal, Canada
• Order the materials required for production.
• Ensure the workspace is clean and organized.
• Maintain a record of work orders.
• Perform the mixing of products with the acquired raw materials using machinery
Business Executive 2019 – 2022
Telefonica Telecommunication Company Guayaquil, Ecuador
• Conduct prospecting of potential customers by calling and visiting them
• Offering mobile and digital solutions tailored to customer needs.
• To meet the monthly commercial objective of new registrations for the Business Segment.
• Maintain regular customer documentation.
• To ensure good quality of the customer's registrations.
Customer service and sales executive 2017 – 2019
Telefonica Telecommunication Company Guayaquil, Ecuador
• Compliance with KPIS customer satisfaction indexes.
• Advice and complaint resolution
• Ensuring compliance with the established sales quota
• New customer on-boarding
Formación
Bachelor’s degree- Business Management 2011 – 2016
Federico Santa Maria Technical Univeristy Guayaquil, Ecuador
AEC – Business Management 2022 – Present
LaSalle College Montreal, QC
Core Courses: Accounting (94%), Commercial Inventory (100%), Human Resource (87%), Marketing (82%), Finance (92%)
Premios y distinciones
Pre-feasibility study of "Melange Latine Coffee Shop" in the Montreal Score 90/100 –
2023
LaSalle College Guayaquil, Ecuador
• Developed and Implemented Marketing Strategies
• Market Analysis and Segmentation:
• Budget Management for Target Markets