Skills
High Educational Background: Possessing a post graduate degree in Quality management and Industrial Process auditing as well as a post graduate degree in Pharmacology and a Business management college degree currently in progress.
Effective Teamwork and Adherence to Instructions: Demonstrated ability to collaborate seamlessly within a team, and keen aptitude for following instructions precisely to achieve collective goals.
Flexible Availability: Maintaining a flexible schedule, enabling adaptability to varying work hours and demands, ensuring support for team objectives.
Computer Operations: Proficient in fundamental computer tasks, including scanning and tracking inventory, showcasing a practical understanding of technology to enhance operational efficiency.
Adaptability to Fast-Paced Environments: Proven capability to thrive in fast-paced and dynamic work settings, adapting quickly to changing priorities while maintaining a high standard of performance.
Reliability: A reputation for dependability and consistency, ensuring tasks are completed accurately and on time.
High Work Ethic: Committed to upholding a strong work ethic, characterized by diligence, attention to detail, and a dedication to delivering quality results.
Positive Attitude: Approach work with a positive and optimistic mindset, fostering a collaborative atmosphere within the team.
Willingness to Learn and Undertake New Tasks: Eager to embrace new challenges and continuously expand skills, showcasing a proactive approach towards personal and professional development.
Experiences
Product Manager
March, 2023 – August, 2023
Product Strategy:
-Created of Demand
-Develop Roadmap
-Alignment with stakeholders and other areas
-Market Research and Analysis
-Opportunities
-Trends
-Competitor analysis
User-Centric Focus
Customer Centric
Technical Understanding
Agile Methodology
Cross-Functional Collaboration
Product Development Lifecycle
Data-Driven Decision Making
Problem Solving
Risk Management
Team leadership
Develop Metrics and KPIs
Multichannel Operations Coordinator (B2C)
January, 2021 – March, 2023
Communication Skills
Data Analysis
Project Management
Collaboration
Organize backlog tasks
Product Owner
Problem-Solving: Support IT
Multichannel Operations Supervisor – Custome Service (B2C)
July, 2018 – January,2021
Project implementation:
- Staff training,
- Operational flows in stores and Distribution Center;
- Monitoring and intervention of performance indicators;
- Reverse Logistics Control;
- Technical support for customer service;
- Backoffice team management.
Multichannel Operations Pharmacist (B2C)
November, 2014 – June, 2018
- Maintenance of product quality, based on Good Distribution and Storage Practices for pharmaceutical products;
- Control of medicines regulated by local legislation;
- Preparation of SOPs;
- Construction of the Manual of Good Pharmaceutical Practices in Distribution;
- Orientation and training of personnel;
- Technical support for customer service;
- Strategic monitoring of inappropriate/proper;
- Monitoring and acting on the occurrence of non-conformities in processes and products with corrective and preventive actions;
- Monitoring and control of temperature and relative humidity in storage locations.
Education
Business Management Program – La Salle College
In progress
Postgraduate in Quality Management and Industrial Process Auditing - ICTQ
February, 2017
Postgraduate in Clinical Pharmacology and Pharmacotherapy-SENAC
February, 2015
Pharmacist - UNIME
July, 2011