Skills
Problem solving
Organization
Effective communication
Time management
Microsoft Office Suite
Social Media Marketing
PMS
OpenTable
Marketing research
Adobe CS
Canva
Experiences
Canadian Children’s Optimist Foundation
2024
MARKETING INTERNSHIP
Marketing material elaboration
Research and creation of advertising resources for the Planned Giving Program
Data analysis of various programs and resources to create promotional content
accordingly to their target market, goals and specifications
Marriott Château Champlain, Montreal, Québec
2023 - Present
FRONT DESK AGENT
Manage reception with simultaneous tasks.
Assist customers with regular booking requirements and procedures.
Handle customer requests to resolve problems.
Marriott Château Champlain, Montreal, Québec
2021, 2023
HOSTESS
Coordinate reservations and orders
Manage OpenTable.
Provide customer service and problem resolution.
Omnilife & Seytu. Mexico
2016-2021
ENTREPRENEURSHIP PROJECT
Marketing and promotional tasks
Providing information on products and company systems
Follow-up customers on their results
Education
DEC Business Management for Creative Industries
2024
Bachelor's Degree in Management of Hospitality Industries, 2018