Skills
COMPUTER SKILLS
-Windows and Mac
-Final Cut Pro
-Adobe Photoshop and InDesign
-Microsoft Word, Excel and Powerpoint
LANGUAGE SKILLS
-English - Native Language
-French - Certified fluent proficiency (DELF level B2)
-Arabic - Advanced proficiency
Experiences
Hostess
CUT STEAKHOUSE | OCTOBER 2020 - AUGUST 2021
-Fulfilled the company's defined customer experience by maintaining a friendly and customer focused approach.
-Manage in-person and telephone guest inquiries, customer service requests, and reservation bookings.
-Successfully accommodates customer’s needs.
-Helpful and loyal teammate.
-Strong communication skills.
Barista
CAFÉ LARA | OCTOBER 2020 - AUGUST 2021
-Ensure that baristas deliver excellent customer service and execute on quality beverages and treats.
-Ensure client services are exceptional and met to a high standard.
-Curation of music during hours of operations.
-Monitor operations that extend to maintenance and upkeep.
Language Teacher
CONSEIL SCOLAIRE ACADIEN PROVINCIAL | SEPTEMBER 2019 - JUNE 2021
-Encourage and motivate students from ages 11 to 17 to participate in oral communication activities.
-Prepare classroom activities and lesson plans that focus on learning about language and culture.
-Lead small groups of two to ten students and large groups of twenty to thirty students.
-Encourage students to appreciate and explore culture through language.
Hostess
THE KEG STEAKHOUSE & BAR | JUNE 2016 - OCTOBER 2020
-Fulfilled the company's defined customer experience by maintaining a friendly and customer focused approach.
-Manage in-person and telephone guest inquiries, customer service requests, and reservation bookings.
-Successfully accommodates customer’s needs. Helpful and loyal teammate.
-Strong communication skills.
Education
DEC, Business Management - Creative Industries Management
LaSalle College | 2021 - Present
Bachelor of Arts, Major in French
Dalhousie University | 2017 - 2021
Honors and Awards
DELF Certificate | Diplôme d'études en langue française (level B2) | May 2017