Skills
Adobe Photoshop
Adobe Illustrator
Pattern Making manual & computer/ Gerber
Construction/ Sewing
Technical Sketches
Microsoft Office
Languages:
English
-Cantonese
-Mandarin
Experiences
- Senior Design Consultant (June 2021-Current)
Versace Home, Fendi Casa And Bentley Home, Vancouver, BC
Developed relevant procedures, work instructions guidelines and process documentation for juniors and interns on product knowledge, selling skills, and presentation skills.
Provided feedback to managers progress of juniors in any areas of concern opportunities improvement.
Maintained a high level of professionalism and courtesy with customers to establish rapport and obtain appointments and in-home consultations.
-Design Consultant (Jan 2018-Jun 2021)
Versace Home, Fendi Casa And Bentley Home, Vancouver, BC
Created professional presentations using Photoshop, illustrator and PowerPoint to creatively communicate design intent and direction.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Boosted brand awareness with target customer demographics with social, print and email campaigns.
Coordinated resources to craft marketing plans for various projects including product launches and events.
-Immigration Consultant (March 2017-Dec 2017)
Cango Immigration Consulting Inc, Vancouver, BC
Liaised with candidates and hiring managers to answer questions, resolve issues and explain immigration policy.
Build effective relationships with business partners to facilitate immigration program activities.
Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
-Human Resources Administrator (Feb 2016-Jan 2017)
Qiyao Interactive Entertainment Co., Ltd, Guangzhou, Guangdong
Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies.
Reviewed job applications to identify, vet and recommend optimal candidates.
Education
Fashion Design Diploma (2020-Current), LaSalle College - Vancouver
Bachelor of Business Administration Degree: Marketing Major (2011-2015), Capilano University - North Vancouver