Skills
• Able to use Google analytics
• Keep customer loyalty
• Rapport and relationship building
• Strategic Planning
• Finance
• Mandarin and English
• Accomplished manager
Experiences
WORK HISTORY
1247640 B.C. LTD. - Director of Sales and Marketing
Burnaby, BC • 04/2020 - Current
• Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Happy Tree House barbecue - Server
Vancouver, BC • 08/2018 - 11/2018
• Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Education
Fashion marketing