Skills
Languages:
- English
- French
- Italian
Computer Skills:
- Office 365
- Photoshop
- Illustrator
- InDesign
Experiences
Experiences
Assistant Buying Coordinator
Browns Shoes | Montreal, Quebec Nov 2021 - Present
- Distributions
- Sales/report Analysis
- Moodboards
- PO orders
- Purchase discounts
Customer Care Representative
Browns Shoes | Montreal, Quebec June 2020 - Present
- Answering inbound calls and offering the best
customer experience
- Finding solutions
- Returns & Warranties
- Live chats and responding to clients emails
- Process positive and negative feedback
- Assist stores and managers directly
- Manage customers expectations
- Claims with couriers
CX/DC
SSENSE | Montreal, Quebec May - Aug 2021
- Taking care of VIP/ Celebrity orders
- Rush orders/ Picking items
- Direct contact with Personal Stylists
- Ensuring MIDs/HS codes are provided for shipping
- Escalations / Measurements / Personal Gifting
- Customer service
- RTS
Sales Associate
Stuart Weitzman | Laval, Quebec Oct 2019 - Jun 2020
• Make sales to fulfill my mostly quota
• Manage damages, store, and web transfers
• Consolidations
• Clean store/ Visual display
• Balance and close cash/ Make deposits
Early Childhood Educator
Kids and Company | Montreal, Quebec 03/2019 - 10/2019
• Create lesson plans
• Create educational worksheets and activities daily
• Educational experiments
• Outdoor activities
• Special Occasions
Receptionist
Buzzfit Gym | Terrebonne, Quebec 10/2017 - 08/2019
• Sell memberships
• Cancel and create memberships
• Special responsibilities: debt collection and special cancellations
• Handel booking for private training
• Clean machines and elliptical
* Store opening
Sales Associate
The Hudson Bay Company | Fairview DDO, Quebec 07/2016-10/2017
• Sell luggage, linen, and towels
• Open up HBC credit cards
• Inventory
• Keep an organized work station
Waitress
Koidmoto Sushi Bar | Montreal, Quebec 06/2015 - 07/2016
• Receive orders and transmit them to the kitchen
• Balance and close cash
• Take orders over the phone
• Clean workstation
Education
Fashion Marketing- DEC- 2019 - Present
LaSalle College – Montreal, Quebec
Sciences - Bachelor Degree - 2017 - 2018
Concordia University – Montreal, Quebec
Psychology - DEC - 2014-Present
The Scared Heart School of Montreal – Montreal, Quebec
Honors and Awards
Best Overall Score (Gymnastics) 02/2008
Academic Achievement- Science and Technology 06/2014