Skills
Adobe InDesign
Fashion Marketing
Multilingual
Data Analysis
Customer Experience
Marketing
Digital Marketing
Customer Satisfaction
Sales
Adobe Illustrator
Microsoft PowerPoint
Microsoft Word
Microsoft Excel
Microsoft Office
Teamwork
Communication
Team Leadership
Leadership
Experiences
SVN Montréal Commercial - Montréal
Marketing Manager
May 2021 – Present
- Ensure the growth of company through advertising campaigns
- Assist with developing and managing content, social media and email marketing
- Manage relationships with external parties to ensure the use of high-quality marketing tactics
- Initiate new social media marketing ideas and lead all social marketing efforts
ALDO Group - Montréal
Sales Specialist
September 2020 – June 2021
- Top Sales Associate for quarterly and productivity
- Meet daily, weekly and monthly KPIs
- Provide optimal customer service and ensure all clients’ needs are met and satisfied
- Inventory coordinator during COVID lockdown
B.Cycle Spin - Montréal
Studio Coordinator
December 2019 – March 2020
- Ensure quality of client experience
- Keep clients up-to-date with company promotions, services, and information
- Ability to work well under pressure and adapt to various clientele
- Improve relations and loyalty with existing clients
Maintenance Coordinator
June 2017 – March 2020
- Train new team members and on-board new clients
- Proactively respond to and/or coordinate issues and complaints
- Clean and re-load equipment before/after every class
- Provide with administrative assistance
OSSIANO - Montréal
Hostess
August 2018 – March 2020
- Greet incoming and departing guests
- Work closely with event planner to organize and plan any type of event
- Monitor dining room and guest flow to maximize table usage
- Answer phone calls, book reservations and resolve customer service issues
Education
LASALLE COLLEGE (FASHION MARKETING)
2019- PRESENT
MONTREAL, QC, H9H 2T3
VILLA MARIA HIGH SCHOOL
2012-2017
Montreal, Quebec
Honors and Awards
Cheerfulness Personality of the Year 2013-2014
Effort and Perseverance of the Year 2015-2016
Class president 2016-2017