Skills
Professional Skills:
• Good understanding of networking (CCNA R&S Certified).
• Operating Systems: Linux (CentOS), Windows 7/8/10 and Windows Server
2008/2012.
• Programming in Power Shell, C++ and C#.
• Basic knowledge of database (SQL 2012 and Access).
• Windows Server 2008/2012, Active Directory and MS Exchange.
• Basic knowledge of security (CCNA Security).
• Experience with virtual environment (VMware).
• Proficient in Microsoft Office (Word, Excel, PowerPoint and SharePoint).
Skills & Qualities:
• Languages: French (native), English (proficient) and Spanish (fluent).
• Willingness to learn and ability to learn new skills quickly.
• Adaptability to work under pressure, within a team and alone.
• Excellent analytical and problem-solving skills.
• Open minded.
Languages:
- French: native tongue.
- English: proficient.
- Spanish: fluent.
Experiences
Junior IT Technician • 2015 - 2017 (summer)
GENPOS, Montreal, QC
• Set up hardware and install and configure software and drivers.
• Maintain and repair technological equipment (All-in-one, monitors, etc.).
• Occasionally, provide technical support to customers over the phone.
IT Support Technician • 2018 - Now (part-time job on campus)
LaSalle College, Montreal, QC
• Manage and resolve Tier 1 user and workstation issues in the organization.
• Configure and support PCs, software and peripherals.
• Support, set up and maintain the inventory of all IT assets.
• Assisted in the desktop imaging deployment of PC's using Acronis.
Education
DEC Networking Management – 2015-2018 (May)
LaSalle College, Montreal, QC
High School Diploma – 2010-2015
Cavelier-De LaSalle, Montreal, QC